Mastering Sales Effectiveness And Articulating Value - How To Stay Relevant In Tough Economic Times

Published: 27th May 2011
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With every company big or small downsizing, the tough times don't seem to end. How to keep afloat in the current economic climate is a question that is top of the mind for any business. Mastering sales effectiveness and adapting to the changed times is absolutely critical to stay relevant today-or be out of the game. Here are some tactics that could be useful.

Tune in to your audience: Pay attention to your target audience. Find out what they are talking about, what is the latest thing that inspires them or makes them enthusiastic. Talk to them, get online and find out what they are saying in conversations with peers and friends. Knowing your customers inside-out gets you a better chance of a buy-in, and an edge over the competition.

Check in on the competition: What do your competitors have to say? What do your customers have to say about your competitors? To stay relevant, you have to know both your customers and your competition. Again, get online-which is where most conversations seem to be happening now-and find out what competitors are doing, how they are pitching their product, what their customers are saying.


Have an online presence: Having a strong online presence is critical to gain information today, both on what your customers, and your competitors, are doing. It also helps in engage with your customers, finding out about other interests that you could use to enhance how you pitch your own product to them.

Create more value: Instead of selling a product, focus on selling value. Your product should make a genuine difference in a small or big way, in your customer's lives. Create an offering of more value than what your competition is providing. This will help you stand out from the competition and stay relevant. Also think of providing value additions to existing products, such as offers to personalize or customize according to what a customer wants.

Change your sales model: The days of cold calls, lead-ins, and follow-ups are over. Just as other companies are doing to stay afloat, you need to figure out how to remodel your sales strategy, cut down on wasteful expenses, and have a streamlined, more productive model for your sales team.


This article gives a brief idea of mastering sales effectiveness and articulating value-How to stay relevant in tough economic times. Following these tactics could help you ride the waves of change.

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